SHIPPING POLICY

Sol Jaguar is committed to ship your purchase no later than the second business day after you make the payment.

The products purchased will be delivered to the address you have indicated during the payment process of your order. All products will be delivered within working days.

Orders placed from a country other than the country to which shipment is requested will be automatically cancelled.

All our national and international shipments are made through first level companies. You will know the shipping cost before making the payment of your purchase.

We offer free shipping to all our customers within the Mexican Republic, with no minimum purchase amount. To our customers within the contiguous United States (the 48 states located south of Canada plus the District of Columbia, excluding Alaska and Hawaii), on purchases over $220 U.S. dollars.

When you enter your zip code you will be able to see the options of the type of service we offer. You must select the one you prefer.

It is important that you identify the free service and select it correctly. If you make a mistake by marking a different option click on the "Change" button and choose the free option in case it is the one you are interested in. If you end up paying a shipping cost, we will not be able to issue a refund.

Whenever you reach this minimum amount, the free shipping option will appear as the first option to select and a cost of "0.00" will be indicated. For shipments within the Mexican Republic this option will appear as Domestic Ground Free Shipping. For shipments to the contiguous United States this option will appear as International Free Shipping.

For domestic shipments with cost you will see (ordered from most to least economical) the following two services available on the screen:
‍Standard applies for domestic door-to-door shipments with guaranteed delivery on a defined day for parcel shipments from 2 to 5 business days, by the end of the day, in selected cities of the Mexican Republic.
‍WorldwideSaver applies for domestic door-to-door shipments with guaranteed delivery on the next business day before the end of the day.

For international shipments at cost you will see (ordered from the most to the least economical) the following three services available on the screen:

Standard, applies for guaranteed delivery for your ground parcel shipments from 3 to 7 business days, at the end of the day, from the main cities of the Mexican Republic to the 48 contiguous states of the United States.
‍WorldwideExpedited, applies for guaranteed delivery for your parcel shipments from 2 to 5 business days, by the end of the day, to more than 220 countries and territories around the world.
‍WorldwideSaver, applies for:Guaranteed delivery for your parcel and courier shipments the next business day before the end of the day in the United States and Canada.Guaranteed delivery for your parcel and courier shipments from 2 to 3 business days before the end of the day in major metropolitan areas in Europe, Asia, Latin America, Africa and other destinations.

At the moment of receiving your purchase it is necessary that you check the following: 1) that the number of items being delivered corresponds to what you purchased and, 2) that the package and its seals are intact, without visible damage and that they have not been altered in any way.

Any damage to the package and/or the product or any discrepancy in the number of items must be indicated by you in writing on the company's delivery note. After you have signed the delivery documentation without any objection, you can no longer make any objection to the external characteristics of the delivered package.